:root {
  --bg: #0B0F1A;
  --panel: #141A2A;
  --panel-2: #1A2236;
  --border: #232C44;
  --text: #E8EDF7;
  --muted: #8A93AB;
  --accent: #7C5CFF;
  --accent-2: #22D3EE;
  --green: #34D399;
  --yellow: #FBBF24;
  --orange: #FB923C;
  --red: #F87171;
  --blue: #60A5FA;
}
* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; background: var(--bg); color: var(--text); font-family: 'Inter', system-ui, -apple-system, sans-serif; font-size: 14px; }
a { color: var(--accent-2); text-decoration: none; }
a:hover { text-decoration: underline; }

header.topbar {
  position: sticky; top: 0; z-index: 10;
  background: rgba(11,15,26,0.85); backdrop-filter: blur(10px);
  border-bottom: 1px solid var(--border);
  padding: 12px 20px;
  display: flex; align-items: center; gap: 18px; flex-wrap: wrap;
}
header.topbar .brand { font-weight: 700; font-size: 16px; color: var(--text); display: flex; align-items: center; gap: 8px; }
header.topbar .brand .dot { width: 10px; height: 10px; border-radius: 50%; background: linear-gradient(135deg, var(--accent), var(--accent-2)); box-shadow: 0 0 12px var(--accent); }
header.topbar nav { display: flex; gap: 4px; flex: 1; flex-wrap: wrap; }
header.topbar nav a {
  padding: 7px 12px; border-radius: 8px; color: var(--muted); font-weight: 500;
  display: inline-flex; align-items: center; gap: 7px; transition: all .15s;
}
header.topbar nav a .ico { opacity: .75; transition: all .15s; }
header.topbar nav a.active, header.topbar nav a:hover {
  background: var(--panel); color: var(--text); text-decoration: none;
}
header.topbar nav a.active .ico { color: var(--accent-2); opacity: 1; }
header.topbar nav a:hover .ico { opacity: 1; }
header.topbar .right { display: flex; gap: 8px; align-items: center; color: var(--muted); font-size: 13px; }
header.topbar button.logout {
  background: transparent; border: 1px solid var(--border); color: var(--muted);
  padding: 6px 12px; border-radius: 8px; cursor: pointer; font-size: 13px;
  display: inline-flex; align-items: center; gap: 6px;
}
header.topbar button.logout:hover { color: var(--text); border-color: var(--accent); }
.ico { flex-shrink: 0; vertical-align: -2px; }

main { padding: 20px; max-width: 1400px; margin: 0 auto; }
h1 { font-size: 22px; margin: 0 0 16px; font-weight: 700; }
h2 { font-size: 16px; margin: 24px 0 12px; font-weight: 600; color: var(--text); }
h3 { font-size: 14px; margin: 0 0 8px; font-weight: 600; color: var(--muted); text-transform: uppercase; letter-spacing: 0.5px; }

.grid { display: grid; gap: 16px; }
.kpi-grid { grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); }
.cards-2 { grid-template-columns: repeat(auto-fit, minmax(320px, 1fr)); }

.card {
  background: var(--panel); border: 1px solid var(--border); border-radius: 12px; padding: 16px;
}
.card.kpi { display: flex; flex-direction: column; gap: 4px; position: relative; overflow: hidden; }
.card.kpi .label { color: var(--muted); font-size: 12px; text-transform: uppercase; letter-spacing: 0.5px; }
.card.kpi .value { font-size: 28px; font-weight: 700; line-height: 1.1; }
.card.kpi .sub { color: var(--muted); font-size: 12px; }
.card.kpi .accent-bar { position: absolute; left: 0; top: 0; bottom: 0; width: 3px; background: var(--accent); }
.kpi.green .accent-bar { background: var(--green); }
.kpi.yellow .accent-bar { background: var(--yellow); }
.kpi.orange .accent-bar { background: var(--orange); }
.kpi.red .accent-bar { background: var(--red); }

table { width: 100%; border-collapse: collapse; font-size: 13px; }
th, td { padding: 10px 12px; text-align: left; border-bottom: 1px solid var(--border); }
th { color: var(--muted); font-weight: 600; font-size: 11px; text-transform: uppercase; letter-spacing: 0.5px; }
tr:hover td { background: var(--panel-2); }
td.mono, code { font-family: 'JetBrains Mono', ui-monospace, monospace; font-size: 12px; }

.badge { display: inline-block; padding: 2px 8px; border-radius: 6px; font-size: 11px; font-weight: 600; }
.badge.green { background: rgba(52,211,153,0.15); color: var(--green); }
.badge.red { background: rgba(248,113,113,0.15); color: var(--red); }
.badge.yellow { background: rgba(251,191,36,0.15); color: var(--yellow); }
.badge.orange { background: rgba(251,146,60,0.15); color: var(--orange); }
.badge.blue { background: rgba(96,165,250,0.15); color: var(--blue); }
.badge.gray { background: rgba(138,147,171,0.15); color: var(--muted); }
.badge.good { background: rgba(52,211,153,0.18); color: var(--green); }
.badge.warn { background: rgba(251,191,36,0.18); color: var(--yellow); }
.badge.bad { background: rgba(251,146,60,0.18); color: var(--orange); }
.badge.crit { background: rgba(248,113,113,0.20); color: var(--red); }

.tabs { background: var(--surface-2, #1a2238); border-radius: 8px; padding: 3px; }
.tabs .tab { background: transparent; color: var(--muted); border: 0; padding: 5px 10px; border-radius: 6px; cursor: pointer; font-size: 12px; font-weight: 600; }
.tabs .tab.active { background: var(--accent, #7C5CFF); color: white; }
.tabs .tab:hover:not(.active) { color: var(--text); }

button.btn, input[type=submit] {
  background: var(--accent); color: white; border: none; padding: 8px 16px; border-radius: 8px; cursor: pointer; font-weight: 600; font-size: 13px;
}
button.btn:hover { background: #6A4DE0; }
button.btn.ghost { background: transparent; border: 1px solid var(--border); color: var(--text); }
button.btn.ghost:hover { border-color: var(--accent); background: var(--panel-2); }
button.btn.danger { background: rgba(248,113,113,0.15); color: var(--red); border: 1px solid var(--red); }

input, select, textarea {
  background: var(--panel-2); border: 1px solid var(--border); color: var(--text);
  padding: 8px 12px; border-radius: 8px; font: inherit; width: 100%;
}
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--accent); }
label { display: block; color: var(--muted); font-size: 12px; margin-bottom: 4px; }
.form-row { display: grid; gap: 12px; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); margin-bottom: 12px; }

.checkbox-grid { display: grid; gap: 6px; grid-template-columns: repeat(auto-fill, minmax(120px, 1fr)); max-height: 320px; overflow-y: auto; padding: 12px; background: var(--panel-2); border-radius: 8px; border: 1px solid var(--border); }
.checkbox-grid label { display: flex; align-items: center; gap: 6px; margin: 0; padding: 4px 6px; border-radius: 4px; cursor: pointer; color: var(--text); font-size: 13px; }
.checkbox-grid label:hover { background: var(--panel); }
.checkbox-grid input[type=checkbox] { width: auto; margin: 0; }

.empty { text-align: center; padding: 40px; color: var(--muted); }
.spinner { display: inline-block; width: 16px; height: 16px; border: 2px solid var(--border); border-top-color: var(--accent); border-radius: 50%; animation: spin 0.8s linear infinite; }
@keyframes spin { to { transform: rotate(360deg); } }

.chart-box { position: relative; height: 280px; }

/* Login */
.login-wrap { min-height: 100vh; display: flex; align-items: center; justify-content: center; padding: 20px; }
.login-card { background: var(--panel); border: 1px solid var(--border); border-radius: 16px; padding: 32px; width: 100%; max-width: 360px; }
.login-card h1 { display: flex; align-items: center; gap: 10px; }
.login-card .err { color: var(--red); font-size: 13px; min-height: 18px; margin-top: 8px; }
.login-card input { margin-bottom: 12px; }

/* Office card */
.office-card { display: flex; flex-direction: column; gap: 8px; }
.office-card .head { display: flex; align-items: center; gap: 10px; }
.office-card .swatch { width: 14px; height: 14px; border-radius: 4px; flex-shrink: 0; }
.office-card .title { font-weight: 700; font-size: 16px; flex: 1; }
.office-card .meta { color: var(--muted); font-size: 12px; }
.office-card .actions { display: flex; gap: 6px; }

.toggle { display: flex; align-items: center; gap: 8px; }
.toggle input { width: auto; }

@media (max-width: 640px) {
  header.topbar { padding: 10px 12px; gap: 8px; }
  header.topbar nav { gap: 0; }
  header.topbar nav a { padding: 6px 8px; font-size: 12px; }
  main { padding: 12px; }
  h1 { font-size: 18px; }
  .card.kpi .value { font-size: 22px; }
}

/* ---------- Office filter chips ---------- */
.office-filter { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; padding: 10px 14px; background: var(--panel); border: 1px solid var(--border); border-radius: 12px; margin-bottom: 16px; }
.office-filter .lbl { color: var(--muted); font-size: 11px; text-transform: uppercase; letter-spacing: 1px; font-weight: 600; }
.office-filter .chips { display: flex; gap: 6px; flex-wrap: wrap; }
.office-filter .chip {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 6px 12px; border-radius: 999px;
  background: var(--panel-2); border: 1px solid var(--border);
  color: var(--muted); cursor: pointer; font-size: 12px; font-weight: 500;
  transition: all 0.15s ease;
}
.office-filter .chip:hover { color: var(--text); border-color: var(--accent); }
.office-filter .chip.active {
  background: linear-gradient(135deg, rgba(124,92,255,0.15), rgba(34,211,238,0.10));
  color: var(--text); border-color: var(--accent);
  box-shadow: 0 0 0 1px rgba(124,92,255,0.3), 0 4px 12px -4px rgba(124,92,255,0.4);
}
.office-filter .chip .dot { width: 8px; height: 8px; border-radius: 50%; }
.office-filter .chip .count { padding: 1px 7px; border-radius: 999px; background: rgba(0,0,0,0.25); font-size: 10px; font-weight: 700; color: var(--muted); }
.office-filter .chip.active .count { background: var(--accent); color: white; }

/* ---------- Phone pill ---------- */
.phone-pill {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 4px 10px; border-radius: 8px;
  background: linear-gradient(135deg, rgba(34,211,238,0.15), rgba(124,92,255,0.10));
  border: 1px solid rgba(34,211,238,0.3);
  font-family: 'JetBrains Mono', monospace; font-size: 12px; font-weight: 600;
  color: var(--accent-2);
}
.phone-pill.lg { font-size: 14px; padding: 6px 12px; }

/* ---------- Inline editor (manager name in table) ---------- */
.inline-edit {
  background: transparent; border: 1px dashed transparent;
  padding: 3px 8px; border-radius: 6px; color: var(--text);
  font: inherit; width: 100%; min-width: 120px;
  transition: border-color 0.15s;
}
.inline-edit::placeholder { color: var(--muted); font-style: italic; }
.inline-edit:hover { border-color: var(--border); }
.inline-edit:focus { outline: none; border-color: var(--accent); border-style: solid; background: var(--panel-2); }
.inline-edit.saving { border-color: var(--yellow); border-style: solid; }
.inline-edit.saved { border-color: var(--green); border-style: solid; }

/* ---------- Hero stats row (per-SIP page) ---------- */
.hero-row { display: flex; align-items: center; gap: 18px; padding: 20px 24px; background: linear-gradient(135deg, var(--panel) 0%, var(--panel-2) 100%); border: 1px solid var(--border); border-radius: 16px; margin-bottom: 20px; position: relative; overflow: hidden; }
.hero-row::before { content: ''; position: absolute; left: 0; top: 0; bottom: 0; width: 4px; background: linear-gradient(180deg, var(--accent), var(--accent-2)); }
.hero-row .avatar { width: 56px; height: 56px; border-radius: 50%; background: linear-gradient(135deg, var(--accent), var(--accent-2)); display: flex; align-items: center; justify-content: center; font-size: 22px; font-weight: 700; color: white; flex-shrink: 0; }
.hero-row .who { flex: 1; min-width: 0; }
.hero-row .who .name { font-size: 22px; font-weight: 700; }
.hero-row .who .sub { color: var(--muted); font-size: 13px; margin-top: 4px; display: flex; gap: 12px; flex-wrap: wrap; }

/* ---------- Range tabs ---------- */
.range-tabs { display: inline-flex; gap: 2px; padding: 3px; background: var(--panel-2); border: 1px solid var(--border); border-radius: 10px; }
.range-tabs button { background: transparent; border: 0; color: var(--muted); padding: 6px 14px; border-radius: 7px; cursor: pointer; font-size: 12px; font-weight: 600; transition: all 0.15s; }
.range-tabs button:hover { color: var(--text); }
.range-tabs button.active { background: var(--accent); color: white; box-shadow: 0 2px 6px rgba(124,92,255,0.4); }

/* Timeline (call list per SIP) */
.timeline { display: flex; flex-direction: column; gap: 4px; max-height: 480px; overflow-y: auto; padding-right: 4px; }
.timeline-row { display: grid; grid-template-columns: 60px 1fr auto auto; gap: 12px; align-items: center; padding: 8px 12px; border-radius: 8px; border: 1px solid transparent; transition: all 0.15s; }
.timeline-row:hover { background: var(--panel-2); border-color: var(--border); }
.timeline-row .t { color: var(--muted); font-family: 'JetBrains Mono', monospace; font-size: 11px; }
.timeline-row .dst { font-family: 'JetBrains Mono', monospace; font-size: 13px; color: var(--text); }
.timeline-row .d { font-weight: 600; font-size: 13px; min-width: 60px; text-align: right; }
.timeline-row.ans .d { color: var(--green); }
.timeline-row.miss .d { color: var(--muted); }
.timeline-row .bar { width: 80px; height: 4px; background: var(--panel-2); border-radius: 2px; overflow: hidden; }
.timeline-row .bar > span { display: block; height: 100%; background: var(--green); }

/* Sub-section heading */
.section-title { display: flex; align-items: center; justify-content: space-between; margin: 24px 0 12px; }
.section-title h2 { margin: 0; }


/* Meta chips for live call details */
.meta-chip {
  display: inline-flex; align-items: center; gap: 4px;
  padding: 3px 9px; border-radius: 999px;
  background: var(--panel-2); border: 1px solid var(--border);
  color: var(--muted); font-size: 11px; font-weight: 500;
  font-family: 'JetBrains Mono', monospace;
}
.meta-row {
  display: flex; align-items: center; gap: 6px; flex-wrap: wrap; margin-top: 6px;
}

/* ---------- Delta badges (trend up/down) ---------- */
.delta { display:inline-flex; align-items:center; gap:3px; padding:1px 7px; border-radius:6px; font-size:11px; font-weight:700; font-family:'JetBrains Mono',monospace; }
.delta.up { background: rgba(52,211,153,0.15); color: var(--green); }
.delta.down { background: rgba(248,113,113,0.15); color: var(--red); }
.delta.neutral { background: rgba(138,147,171,0.12); color: var(--muted); }
.card.kpi .delta { margin-left:6px; vertical-align:middle; }

/* ---------- Trend mini-card ---------- */
.trend-grid { display:grid; gap:12px; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); }
.trend-card { background:var(--panel); border:1px solid var(--border); border-radius:12px; padding:14px 16px; position:relative; overflow:hidden; }
.trend-card .head { display:flex; justify-content:space-between; align-items:center; color:var(--muted); font-size:11px; text-transform:uppercase; letter-spacing:0.6px; }
.trend-card .big { font-size:24px; font-weight:700; margin-top:6px; line-height:1.1; }
.trend-card .row { display:flex; justify-content:space-between; color:var(--muted); font-size:12px; margin-top:6px; }
.trend-card .row b { color:var(--text); font-weight:600; }

/* ---------- Tables: sticky head + horizontal scroll wrapper ---------- */
.table-scroll { overflow-x:auto; -webkit-overflow-scrolling:touch; }
.table-scroll table { min-width: 560px; }
table thead th { position:sticky; top:0; background:var(--panel); z-index:1; }

/* ---------- Denser KPI grid on tablets ---------- */
@media (max-width: 980px) {
  .kpi-grid { grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); }
  .card.kpi .value { font-size: 22px; }
  .cards-2 { grid-template-columns: 1fr; }
}

/* ---------- Mobile burger nav ---------- */
@media (max-width: 720px) {
  header.topbar { padding: 10px 12px; gap: 6px; }
  header.topbar nav { order: 3; flex-basis: 100%; display: none; flex-direction: column; gap: 2px; padding-top:6px; border-top: 1px solid var(--border); margin-top:6px; }
  header.topbar.open nav { display: flex; }
  header.topbar nav a { padding: 9px 10px; font-size: 13px; border-radius:6px; }
  header.topbar .right { margin-left:auto; }
  header.topbar .burger {
    background: var(--panel-2); border:1px solid var(--border); color:var(--text);
    padding: 6px 10px; border-radius:8px; cursor:pointer; font-size:16px; line-height:1;
  }
  main { padding: 12px 10px; }
  .form-row { grid-template-columns: 1fr; }
  h1 { font-size: 18px; }
}
@media (min-width: 721px) { header.topbar .burger { display:none; } }

/* ---------- Phone pill: clickable hover ---------- */
.phone-pill[data-num] { transition: all .15s; }
.phone-pill[data-num]:hover { background: linear-gradient(135deg, rgba(34,211,238,0.30), rgba(124,92,255,0.20)); border-color: var(--accent-2); transform: translateY(-1px); }

/* ---------- Popover ---------- */
.callspop table td { padding: 4px 6px; border-bottom: 1px solid var(--border); }
.callspop table tr:last-child td { border-bottom: 0; }

/* Mobile operator / country badge */
.op-badge{
  display:inline-block;font-size:0.95em;line-height:1;margin-right:4px;
  vertical-align:baseline;letter-spacing:-1px;cursor:help;user-select:none;
}
.phone-pill{display:inline-flex;align-items:center;gap:2px}

/* ---------- Quality cards (dashboard) ---------- */
.quality-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(360px,1fr));gap:14px;margin-top:10px}
.q-card{padding:18px;position:relative;overflow:hidden;border-left:3px solid var(--accent)}
.q-card.good{border-left-color:var(--green)}
.q-card.warn{border-left-color:#F59E0B}
.q-card.bad{border-left-color:var(--red)}
.q-head{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:12px}
.q-title{font-size:15px;font-weight:600;color:var(--text)}
.q-hint{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.5px}
.q-main{display:grid;grid-template-columns:auto 1fr;gap:18px;align-items:stretch}
.q-score{padding:10px 14px;background:linear-gradient(135deg,rgba(124,92,255,0.10),rgba(34,211,238,0.08));border-radius:10px;min-width:148px;display:flex;flex-direction:column;justify-content:center}
.q-score-big{font-size:36px;font-weight:700;font-family:'JetBrains Mono',monospace;line-height:1;color:var(--text)}
.q-score-big span{font-size:16px;color:var(--muted);font-weight:500}
.q-score-sub{font-size:11px;color:var(--muted);margin-top:4px;text-transform:uppercase;letter-spacing:.5px}
.q-score-meta{font-size:12px;color:var(--text);opacity:.85;margin-top:8px;line-height:1.35}
.q-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.q-stat{padding:8px 10px;background:var(--panel-2);border-radius:8px;border:1px solid var(--border)}
.q-stat-v{font-size:17px;font-weight:600;color:var(--text);font-family:'JetBrains Mono',monospace}
.q-stat-l{font-size:10.5px;color:var(--muted);text-transform:uppercase;letter-spacing:.3px;margin-top:2px}
.q-bar{display:flex;height:8px;margin-top:14px;border-radius:4px;overflow:hidden;background:var(--panel-2)}
.q-bar > span{display:block;min-width:0;transition:flex .3s}
.q-bar .qb-good{background:linear-gradient(90deg,#22C55E,#16A34A)}
.q-bar .qb-short{background:linear-gradient(90deg,#F59E0B,#D97706)}
.q-bar .qb-miss{background:linear-gradient(90deg,#EF4444,#B91C1C)}
.q-legend{display:flex;flex-wrap:wrap;gap:14px;margin-top:8px;font-size:11px;color:var(--muted)}
.q-legend i{display:inline-block;width:8px;height:8px;border-radius:2px;margin-right:5px;vertical-align:middle}
.q-legend i.qb-good{background:#22C55E}
.q-legend i.qb-short{background:#F59E0B}
.q-legend i.qb-miss{background:#EF4444}
@media (max-width:680px){
  .q-main{grid-template-columns:1fr}
  .q-stats{grid-template-columns:repeat(2,1fr)}
}

/* ---------- Live state pulse (sips list) ---------- */
.live-dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px;vertical-align:middle;box-shadow:0 0 0 0 currentColor;animation:pulse 1.6s infinite}
.live-dot.talking{background:#EF4444;color:rgba(239,68,68,.55)}
.live-dot.ringing{background:#F59E0B;color:rgba(245,158,11,.5)}
.live-dot.dialing{background:#22D3EE;color:rgba(34,211,238,.5)}
@keyframes pulse{0%{box-shadow:0 0 0 0 currentColor}70%{box-shadow:0 0 0 10px transparent}100%{box-shadow:0 0 0 0 transparent}}
.live-chip{display:inline-flex;align-items:center;gap:4px;font-size:11px;color:var(--text);background:var(--panel-2);border:1px solid var(--border);padding:3px 8px;border-radius:999px}
.live-chip.talking{border-color:rgba(239,68,68,.4);color:#FCA5A5}
.live-chip.ringing{border-color:rgba(245,158,11,.4);color:#FCD34D}
.live-chip.dialing{border-color:rgba(34,211,238,.4);color:#67E8F9}
.badge.gray{background:#232C44;color:var(--muted)}
.cadence{font-size:11px;color:var(--muted);font-family:'JetBrains Mono',monospace}
.cadence b{color:var(--text);font-weight:600}

/* ---------- Hierarchy tokens & hero (v2 redesign) ---------- */
:root{
  --fs-hero:44px; --fs-kpi:22px; --fs-body:14px; --fs-muted:12px;
  --text-strong:#F2F5FB; --text-faint:#5B6479;
}
.hero-card{position:relative;padding:22px 24px;border-radius:18px;background:linear-gradient(135deg,rgba(124,92,255,.18),rgba(34,211,238,.10));border:1px solid var(--border);overflow:hidden}
.hero-card::after{content:"";position:absolute;inset:0;background:radial-gradient(circle at top right,rgba(124,92,255,.25),transparent 60%);pointer-events:none}
.hero-card .hero-label{font-size:11px;letter-spacing:.18em;text-transform:uppercase;color:var(--muted);font-weight:600}
.hero-card .hero-value{font-size:var(--fs-hero);font-weight:700;line-height:1;color:var(--text-strong);font-family:'JetBrains Mono',monospace;margin-top:8px}
.hero-card .hero-sub{margin-top:10px;font-size:13px;color:var(--muted)}
.hero-card .hero-row{display:flex;flex-wrap:wrap;gap:22px;align-items:flex-end;justify-content:space-between}
.hero-card .hero-mini{display:flex;gap:18px;flex-wrap:wrap}
.hero-card .hero-mini .m-v{font-size:var(--fs-kpi);font-weight:600;color:var(--text-strong);font-family:'JetBrains Mono',monospace;line-height:1}
.hero-card .hero-mini .m-l{font-size:10.5px;color:var(--muted);text-transform:uppercase;letter-spacing:.15em;margin-top:4px}

.range-bar{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin:14px 0 4px;padding:10px 12px;background:var(--panel-2);border:1px solid var(--border);border-radius:12px}
.range-bar input[type=datetime-local]{background:var(--panel);border:1px solid var(--border);color:var(--text);border-radius:8px;padding:6px 8px;font-size:12px;font-family:inherit}
.range-bar .preset-btn{background:transparent;border:1px solid var(--border);color:var(--muted);padding:4px 10px;border-radius:999px;cursor:pointer;font-size:11px}
.range-bar .preset-btn.active{background:var(--accent);color:#fff;border-color:transparent}
.range-bar .preset-btn:hover{color:var(--text)}

.weekday-grid{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:8px}
.weekday-cell{background:var(--panel-2);border:1px solid var(--border);border-radius:10px;padding:10px;text-align:center}
.weekday-cell .wd-name{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.1em}
.weekday-cell .wd-v{font-size:18px;font-weight:600;color:var(--text-strong);font-family:'JetBrains Mono',monospace;margin-top:6px}
.weekday-cell .wd-s{font-size:10.5px;color:var(--muted);margin-top:2px}
.weekday-cell.best{border-color:rgba(34,197,94,.5);background:rgba(34,197,94,.08)}
.weekday-cell.worst{border-color:rgba(239,68,68,.45);background:rgba(239,68,68,.08)}

/* ---------- Shared SIP picker ---------- */
.sip-picker{display:grid;gap:8px;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));max-height:360px;overflow:auto;padding:10px;background:var(--panel-2);border:1px solid var(--border);border-radius:10px}
.sip-pick{display:grid;grid-template-columns:auto 1fr auto;gap:8px 10px;align-items:center;margin:0;padding:9px 10px;border:1px solid var(--border);border-radius:10px;background:rgba(11,15,26,.38);cursor:pointer;color:var(--text);transition:.15s}
.sip-pick:hover{border-color:rgba(34,211,238,.55);background:rgba(34,211,238,.06)}
.sip-pick.checked{border-color:var(--accent-2);background:rgba(34,211,238,.12);box-shadow:0 0 0 1px rgba(34,211,238,.12) inset}
.sip-pick.taken{opacity:.76}
.sip-pick input{width:auto;margin:0;grid-row:1 / span 2}
.sip-pick .sip-num{font-weight:700;color:var(--text);font-size:13px;line-height:1.15}
.sip-pick .sip-meta{grid-column:2 / span 2;display:flex;gap:4px;flex-wrap:wrap;min-width:0}
.sip-mini{display:inline-flex;align-items:center;max-width:100%;padding:2px 7px;border-radius:999px;background:rgba(138,147,171,.10);border:1px solid rgba(138,147,171,.16);color:var(--muted);font-size:10.5px;line-height:1.25;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sip-mini.manager{color:#C4B5FD;background:rgba(124,92,255,.13);border-color:rgba(124,92,255,.25)}
.sip-mini.office{color:#67E8F9;background:rgba(34,211,238,.10);border-color:rgba(34,211,238,.22)}
.sip-mini.trunk{color:#86EFAC;background:rgba(34,197,94,.10);border-color:rgba(34,197,94,.20)}
.sip-mini.state{color:#FCD34D;background:rgba(251,191,36,.10);border-color:rgba(251,191,36,.20)}
.sip-mini.muted{color:var(--text-faint)}
.sip-lock{grid-row:1;color:var(--orange);font-size:13px}
.sip-picker-empty{grid-column:1/-1;text-align:center;color:var(--muted);padding:24px}
@media (max-width:680px){.sip-picker{grid-template-columns:1fr;max-height:420px}.sip-pick{grid-template-columns:auto 1fr}.sip-pick .sip-meta{grid-column:2}.sip-lock{grid-column:2}}

/* ===== Collapsible sections (laconic UI) ===== */
details.collapse-section{
  background:var(--panel);
  border:1px solid var(--border);
  border-radius:12px;
  margin:10px 0 14px;
  overflow:hidden;
  transition:border-color .15s;
}
details.collapse-section[open]{border-color:rgba(124,92,255,.35)}
details.collapse-section > summary{
  list-style:none;cursor:pointer;
  padding:11px 14px;
  display:flex;align-items:center;gap:8px;
  font-size:13px;font-weight:600;color:var(--text);
  user-select:none;
}
details.collapse-section > summary::-webkit-details-marker{display:none}
details.collapse-section > summary .chev{
  display:inline-block;color:var(--muted);font-size:10px;
  transition:transform .2s ease;width:10px;text-align:center;
}
details.collapse-section[open] > summary .chev{transform:rotate(90deg);color:var(--accent)}
details.collapse-section > summary .hint{
  color:var(--muted);font-weight:400;font-size:12px;margin-left:4px;
}
details.collapse-section > summary:hover{background:var(--panel-2)}
details.collapse-section > *:not(summary){padding:0 14px 14px}
details.collapse-section > .table-scroll,
details.collapse-section > div.chart-box{padding:0 14px 14px}

/* secondary meta toggle */
.meta-more{display:none}
.meta-more.open{display:block;margin-top:6px}
.meta-toggle{
  display:inline-flex;align-items:center;gap:4px;
  background:transparent;border:none;color:var(--muted);
  font-size:11px;cursor:pointer;padding:2px 6px;border-radius:6px;
}
.meta-toggle:hover{color:var(--accent-2);background:var(--panel-2)}

/* ===== Telephony health hero ===== */
.health-hero { padding: 0; overflow: hidden; }
.hh { padding: 18px 22px; border-radius: 12px; position: relative; }
.hh-green { background: linear-gradient(135deg, rgba(52,211,153,0.14), rgba(52,211,153,0.04)); border: 1px solid rgba(52,211,153,0.35); }
.hh-yellow { background: linear-gradient(135deg, rgba(251,191,36,0.14), rgba(251,191,36,0.04)); border: 1px solid rgba(251,191,36,0.35); }
.hh-orange { background: linear-gradient(135deg, rgba(251,146,60,0.15), rgba(251,146,60,0.04)); border: 1px solid rgba(251,146,60,0.40); }
.hh-red { background: linear-gradient(135deg, rgba(248,113,113,0.18), rgba(248,113,113,0.05)); border: 1px solid rgba(248,113,113,0.45); }
.hh-top { display: flex; align-items: center; gap: 22px; flex-wrap: wrap; }
.hh-icon { font-size: 46px; line-height: 1; filter: drop-shadow(0 2px 6px rgba(0,0,0,0.35)); }
.hh-main { flex: 1; min-width: 180px; }
.hh-label { font-size: 11px; text-transform: uppercase; letter-spacing: .12em; color: var(--muted); }
.hh-value { font-size: 44px; font-weight: 700; line-height: 1.1; margin-top: 2px; }
.hh-value span { font-size: 22px; opacity: 0.7; margin-left: 2px; }
.hh-status { font-size: 14px; margin-top: 2px; opacity: 0.9; }
.hh-nums { display: grid; grid-template-columns: repeat(4, minmax(70px, 1fr)); gap: 14px; }
.hh-n { font-size: 22px; font-weight: 600; }
.hh-n.v-ok { color: var(--green); }
.hh-n.v-bad { color: var(--red); }
.hh-n-l { font-size: 11px; color: var(--muted); text-transform: uppercase; letter-spacing: .08em; margin-top: 2px; }
.hh-bar { margin-top: 14px; height: 8px; border-radius: 999px; background: rgba(255,255,255,0.05); overflow: hidden; }
.hh-bar > span { display: block; height: 100%; border-radius: 999px; background: currentColor; transition: width .5s ease; }
.hh-green .hh-bar > span { background: var(--green); }
.hh-yellow .hh-bar > span { background: var(--yellow); }
.hh-orange .hh-bar > span { background: #FB923C; }
.hh-red .hh-bar > span { background: var(--red); }
.hh-scale { display: flex; justify-content: space-between; margin-top: 8px; font-size: 10px; color: var(--muted); gap: 6px; flex-wrap: wrap; }
.hh-scale .lv { padding: 2px 8px; border-radius: 6px; background: rgba(255,255,255,0.04); }
.lv-green { color: var(--green); }
.lv-yellow { color: var(--yellow); }
.lv-orange { color: #FB923C; }
.lv-red { color: var(--red); }
.hh-warn { margin-top: 10px; padding: 8px 12px; background: rgba(251,191,36,0.10); border-left: 3px solid var(--yellow); border-radius: 4px; font-size: 12px; color: var(--muted); }